|
|
|
 As well as your
automatic Consumer
Guarantee as entitled
under Australian
Consumer Law, your new
Volta is backed by a 12
Month, Non-Transferable,
Back to Base Warranty.
Parts may be supplied by
the dealership where you
purchased your Volta.
Making a Warranty claim,
involves returning the
vehicle or the failed
component to its
original place of
dispatch for replacement
or repair, again
whichever is most
practical.
You will need to contact
the dealer where you
purchased your Volta in
order to discuss any
aspect of your warranty,
or to make any claims.
Your Volta
Warranty is a written
warranty which you can
read upfront. There are
no catches or hidden
conditions. The Warranty
is not sold from a
third-party company.
We always honour our
Warranty and are happy
to answer any questions
you may have about it.
Warranty Registration
Registration for
Volta
equipment purchased from
an authorized Volta dealer is
handled by the dealer,
and requires you to have
your Warranty
Certificate signed in
the event of a claim.
Migrating Vehicle
Policy
Communication and access
to information on a
nationwide basis through
the Internet has opened
up new doors for
consumers,
manufacturers, and
retailers alike in the
area of on-line
purchasing and
e-commerce. As a global
organization, Volta embraces the
opportunity to promote
free enterprise, and
share information with
you, our valued
customer, about the
products and services
our company offers.
While we promote free
enterprise we also
recognize the potential
for customer
dissatisfaction when
access to product is
readily available on a
nationwide basis, but
the product and its
support system are
designed for regional
market conditions.
Volta wants
to make your experience
with our equipment a
positive one. Keeping
this in mind, we want to
make our customers aware
of situations that may
arise when a vehicle
designed for, and
marketed in, a specific
area of the country
finds its way to
another.
While it may appear on
the surface that a
vehicle available in one
area is identical to
that vehicle in another,
there often are
significant differences.
Practical, legal and
customer requirements
have a direct impact on
the development of
product offerings and
features in different
areas of the country.
Dealer access to
technical information,
unique parts and
components, and
familiarity with
servicing the product
may be limited or
unavailable for a
vehicle not originally
intended for
distribution in their
market. Customers who
purchase migrating
equipment can run the
risk of increased
downtime due to some, or
all of these factors,
should a repair be
needed.
Product warranty is tied
to the specific region
where a vehicle was
originally marketed, and
does not follow the unit
if it migrates from one
area to another. For
example, an authorized
Volta agent
in New South Wales can
complete warranty
repairs on product that
was originally marketed
within that area.
Some areas may have laws
requiring specific
product features, while
other areas have
significantly different
requirements. Customers
who purchase a migrated
vehicle may be operating
a unit that does not
meet their local
legislated requirements,
or that lacks other
features designed into
products intended for
sale in their own areas.
At Volta, we
value our customers'
safety and satisfaction.
We truly appreciate your
business in the past,
and will strive to earn
it in the future. We
also recognize your need
to make the correct
business decisions for
your operation. We
intend to provide the
right product, in the
right place, with the
highest level of
customer and product
support. Your local
Volta dealer
is best equipped and
anxious to provide you
superior levels of
support on the products
designed for, and
marketed in, the area.
Changes to the
Warranty Policy
Volta may amend this
Warranty policy at any
time by publishing a new version on this website.
Contact us
Should you have any questions about
the Warranty Policy, please contact Volta
by
email or by using the details
set out below:
Volta
PO BOX 539
Taree,
NSW,
2430
|
|
